- 401(k)
- Company car
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Home Clean Heroes is not your average cleaning company – we don’t hire maids, we empower heroes. Why heroes? Because a portion of every cleaning fee goes to support our local First Responders. We also shatter the norms within the home cleaning industry and set new standards for excellent customer service. We believe that quality service is built on reliability and customer confidence, so we are going the distance to ensure that we provide professionals that our clients can trust.
No experience? If you have a willingness to learn, we provide the training! You need to have a great attitude and want to grow with our amazing and fun company!
Job Description: Home Clean Heroes is looking for top-quality candidates with a natural smile and a love for cleaning for our customers in the Greater Charlotte area. The Field Supervisor (FS) must be an experienced service professional with the ability to support all Home Clean Heroes teams through coaching, work, or schedule guidance and problem-solving. The Field Supervisor will be an active part of a cleaning team but will split time as directed by the General Manager (GM) to accomplish some of the tasks listed below. He or she must be reliable, well-organized, and customer service-oriented, with good communication and technical skills.
The position reports to the General Manager and is located in our North Charlotte office. This is an hourly position.
You must be:
- Serve as Lead Cleaning Specialist on an active team as available
- Provide coaching and training or other assistance to other team members as directed by GM
- Re-route customers/adjust schedules and placing calls to customers when necessary
- Perform quality assurance inspections as directed
- Perform in-home estimates as directed
- Starting/assisting in laundry management
- Perform chemical and equipment inventory and provide GM with order requests
- Mix cleaning solutions as needed
- Repair equipment (vacuums) as needed, or recommend replacement to GM
- Basic vehicle maintenance (filling fluids, changing tires, jump-starting vehicles when necessary)
- Fielding call center information and directing to the correct team when necessary
- Willing to learn the Home Clean Heroes methods of cleaning, using our products and equipment.
- Ready to report to work at short notice usually 24 hours of notice.
- A team player – you’ll work with a partner each day to clean homes throughout the Greater Charlotte area.
- A hard worker – this is a physical job that involves dusting, mopping, vacuuming, etc.
- Honest, reliable, and have an eye for detail.
- A good driver with a valid license without restrictions is preferred but not required.
- Comfortable working in homes with pets.
- Willing to submit to a national background check.
- Paid training program.
- $18 - $25 hourly rate– no nights or weekends.
- Company car provided while working.
- Uniforms provided.
- All products and equipment necessary to complete any job are provided.
- Comprehensive benefits package, including paid holidays, vacation, health coverage, and retirement plan.
- Free snacks and drinks
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Clean Heroes Corporate.
Home Clean Heroes of Greater Charlotte
Home Clean Heroes is not your ordinary maid service – we are a fresh take on the home cleaning industry, setting the new standard for excellent customer service.
Our cleaners are Heroes, not maids. We believe that quality service is built on reliability and customer confidence, so we go the distance to ensure that we provide professional house cleaners that our clients can trust. Our ideal Hero is detail-oriented, hardworking, passionate about serving others and extremely dependable! No experience? We provide the training!
Do you want to serve your local community? If so, Home Clean Heroes could be your perfect opportunity.
Company Website: homecleanheroes.com
(if you already have a resume on Indeed)